Frequently Asked Questions
We are committed to answering all of your auto loan questions.
At BCIon Vehicle Finance we’re here to get your questions answered in order to best serve your needs. Below you’ll find a list of frequently asked questions from auto dealerships and our customers.
Most often asked about BCIon Vehicle Finance:
1) How is BCIon Vehicle Finance licensed?
We are a division of Ion Bank and licensed through the Department of Banking.
2) Where does BCIon Vehicle Finance do business?
We lends throughout Connecticut, Massachusetts, and New Jersey.
3) What organizations does BCIon Vehicle Finance belong to?
We are members of the Better Business Bureau (BBB), Connecticut Community Bankers Association (CCBA), The Connecticut Auto Retailers Associations (CARA), and The Connecticut Bankers Association (CBA).
Most often asked about our Auto Loan Programs and Services:
1) Does BCIon Vehicle Finance take loan payments online?
Yes. One time and recurring monthly payments are accepted through our website.
Online Payments made before 7:00 pm EST, Monday-Friday (except Federal holidays) will post to your account on the following business day. Payments received after 7:00 pm EST, Monday-Friday (except Federal holidays) will post to your account two business days later.
Payments made over the weekend will post on the second business day of the following week.
2) Does BCIon Vehicle Finance offer FREE payments programs?
Yes. There are a number of ways to make payments that are free of charge:
a) Recurring monthly payment program – make your payment from an authorized checking account for no fee payments.
b) Through our website www.bcionvehiclefinance.com – one time and recurring monthly payments can be made through our online customer portal
c) Pay directly from your banks online payment service. Please allow 3-5 business days for the payment to arrive and post to your account.
3) Can I refinance my existing car loan through BCIon Vehicle Finance ?
We do not refinance our own loans at this time.
4) What dealerships does BCIon Vehicle Finance work with?
We work with 300+ dealers throughout the Northeast US who sell new and used, foreign and domestic vehicles. Contact us to find out more on the dealerships in your neighborhood.
5) Can I get information on my existing automobile loan online?
Yes. You can access your loan information 24 hours a day by registering through our website.
If you still have questions, or need additional information about our services, contact us today.